DataPipe USA Inc. - Providing EHS Software Solutions Since 1979 (40 Years!)

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Ongoing Support, Upgrades, Add-ons and Services: 22 of 23

When licensing DataPipe you would entered into a maintenance and support agreement with DataPipe USA. This gives you access to all updates, patches and upgrades that we send out. This gives you full phone and email support to our technical team. Anytime during normal business hours, you can call us with questions about your system. We are happy to help.

Updates are released from time to time (often once or twice a year or when needed) based on changes in the industry, changes in regulations or good suggestions from our clients. We have been doing EH&S software for over 30 years and we have learned to listen to our customers.

Add-ons and Additional Services:

Triggers can be applied to forms or fields so that when conditions (that you set) are met, an action occurs. These can be quite useful for automating your daily routine. Examples of trigger applications include:

Automate communication of important events. An example is to send an email to inform supervisors when an injury record has been added or the severity modified.

Validate records or fields through custom checks and balances. Custom validation is built into the DataPipe Form Designer as well.

Automate recordkeeping:
Based on the input in one form, related records could be created automatically. For example, in a General Incident record, if an Injury/Illness type is selected for this incident, DataPipe can automatically generate records in the Injury and Illness module for each of the involved employees.  This saves time required for data entry and improves accuracy.

Custom reports:
Powerful reports can be written for any module that will do essentially anything you can imagine, programmatically. Reports can be written in Visual Basic, C Sharp, or JScript code. The programming code for existing advanced reports and triggers is available for you to edit if you choose, and training courses are available. Reports can also be developed for you, if you would like, but it is not a requirement. You have full access and can do with the code as you wish. Advanced Reports can:

Interact with other applications like Microsoft Excel or Microsoft Word. This allows you to generate reports that meet your business rules and are formatted according to your presentation standards.

Provide on-screen data summaries; Reports can be used to accumulate records for an entity (person, facility, vehicle, etc) and present a concise summary to the user. For example, you can show all injuries involving a specific person within a date range.

An advanced report can also interact with and update web pages to present to your employees on the corporate intranet.

External processes integration with external data sources:
These are programs that run on a scheduler. When they are activated, they can run without human interaction. Common examples of External Process applications include:

Automate the sharing of data between DataPipe and other sources (e.g.; HR databases or instruments, etc.) If you receive a regular data feed from an outside source and need it integrated into your DataPipe system, external processes can perform the task, sending status reports as required.

Provide regular reports to responsible persons. External reports can provide formatted reports and email them to personnel. Example applications could be a monthly list of employees requiring training, a weekly list of new Injuries or Illnesses, etc.

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p1: Overview

p2: What is DataPipe?

p3: About DataPipe USA Inc.

p4: DataPipe - The Big Picture

p5: DataPipe is Unique in its field

p6: Why do you need EH&S software?

p7: Cost benefit analysis

p8:  Ten Topics for Assessing EH&S Software

p9: Longevity

p10: Coverage

p11: Change

p12: Analysis

p13: Configuration

p14: Customization

p15: Architecture

p16: Security

p17: Notifications

p18: Warnings

p19: Technical Overview

p19: Architecture

p19: Modular Solution

p19: Flexibility and Customization

p19: Security

p20: Steps Towards a Purchase

p20: Review the Complete Module List

p20: Estimate the Number of Concurrent Users

p20: The License and Maintenance

p20: Cost

p20: Pain Points

p21: Implementation

p21: Contract Signing

p21: Consultation

p21: Installation

p21: Training

p21: Launch

p22: Ongoing Support, Upgrades, Add-Ons and Additional Services

p22: Support

p22: Updates

p22: Add-ons and Additional Services vs. Windows

p22: In-House vs. ASP

p23: Conclusion

p23: Why DataPipe? Requirements

p23: What Does this Mean?

p23: What You Should Do Right Now



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DataPipe USA is a service-disabled veteran-owned small business